Learning and Assessment Kit-SITXCCS016 Develop and manage quality customer service practices Qualification Units of competency AHCORG406 Oversee

Units of competency AHCORG406 Oversee compliance with an organic certification scheme AHCORG502 Prepare the enterprise for organic certification AHCORG501 Develop an organic management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMGT502 Manage people performance BSBMGT516 Facilitate continuous improvement BSBWHS503 Contribute to the systematic management of WHS risk BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness Elective units PUALAW001B Protect and preserve incident scene PUAOPE016A Manage a multi-team sector PUAFIR501B Conduct fire investigation and analysis activities PUAFIR509B Implement prevention strategies PUAOPE007B Command agency personnel within a multi-agency emergency response AHCCHM401 Develop procedures to minimise risks in the use of chemicals BSBRSK501 Manage risk BSBSUS501 Develop workplace policy and procedures for sustainability FWPCOT5201 Implement sustainable forestry practices If you require RPL Kits with comprehensive benchmarking

vertical gardens and green facades AHCPMG301 Control weeds RIIWHS204E Work safely at heights AHCPGD304 Implement a landscape maintenance program If you require RPL Kits with comprehensive benchmarking

Units of competency MSS017010 Determine process loss through mass or energy balancing If you require RPL Kits with comprehensive benchmarking

Units of competency MSL933008 Perform calibration checks on equipment and assist with its maintenance FBPSUG2006 Collect and prepare samples BSBWHS201 Contribute to health and safety of self and others FBPSUG3007 Perform factory control tests FBPSUG2024 Perform standard tests on cane samples * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITXCCS016 Develop and manage quality customer service practices Qualification Units of competency AHCORG406 OverseeOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to