Learning and Assessment Kit-CPCCST2007 Use stonemasonry tools, plant and equipment SIT Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

implement and test enterprise communication solutions ICTNWK562 Configure internet gateways (Release 1) ICTDBS507 Integrate databases with websites ICTCYS407 Gather

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety Elective Units MSL933005 Maintain the laboratory/field workplace fit for purpose MSL973026 Prepare working solutions MSL973027 Perform techniques that prevent cross-contamination CHCCCS020 Respond effectively to behaviours of concern CHCCCS037 Visit client residence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU22632 Participate in a range of straightforward interactions for employment VU22633 Read and write straightforward texts for employment Elective units BSBWHS201 Contribute to health and safety of self and others BSBITU201 Produce simple word processed documents VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCOM002 Use communication to build relationships CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCGRP002 Plan and conduct group activities CHCCCS018 Provide suicide bereavement support If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CPCCST2007 Use stonemasonry tools, plant and equipment SIT Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to