Learner Guide-AURETK003 Operate electrical test equipment DEF Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEM09002B Interpret technical drawing MEM09201A Work effectively in an engineering drafting workplace MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09206A Produce drawings for mechanical services MEM09207A Produce drawings for reticulated services MEM05051A Select welding processes MEM12024A Perform computations MEM16003B Provide advanced customer service If you require RPL Kits with comprehensive benchmarking

Core units MEM16008A Interact with computing technology MEM30012A Apply mathematical techniques in a manufacturing

plan and implement building and construction environmental management processes CPCCBC6009 Develop

configure and test internet protocol networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AURETK003 Operate electrical test equipment DEF Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce