Unit Knowledge Guide-ICTSAS527 Manage client problems AHC Core units BSBLDR511 Develop and

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

Core units FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSFLT511 Assist customers to budget and manage own finances FNSORG501 Develop and manage a budget FNSFMK521 Analyse financial markets and information FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSORG506 Prepare financial forecasts and projections If you require RPL Kits with comprehensive benchmarking

engineering or related environment MEM16008A Interact with computing technology MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MEM08002C Pre-treat work for subsequent surface coating MEM08007B Control surface finish production and finished product quality MEM08011B Prepare surfaces using solvents and/or mechanical means MEM08012B Prepare surfaces by abrasive blasting (basic) MEM08013B Prepare surfaces by abrasive blasting (advanced) MEM08014B Apply protective coatings (basic) MEM08015B Apply protective coatings (advanced) PMBPROD241 Lay up rubber lining or lag pulleys PMBPROD242 Bond polymers to surfaces PMBPROD265 Operate portable vulcanising equipment MEM11001C Erect/dismantle scaffolding and equipment MEM11002C Erect/dismantle complex scaffolding and equipment MEM11003B Coordinate erection/dismantling of complex scaffolding/equipment MEM11004B Undertake dogging MEM11010B Operate mobile load shifting equipment MEM07001B Perform operational maintenance of machines/equipment MEM11012B Purchase materials MEM11016B Order materials MEM12001B Use comparison and basic measuring devices MEM15003B Use improvement processes in team activities If you require RPL Kits with comprehensive benchmarking

replace and assemble engineering components MSMENV272 Participate in environmentally sustainable work practices Elective units MEM18014 Manufacture press tools and gauges MEM06003 Carry out heat treatment MEM06004 Select heat treatment processes and test finished product MEM05012 Perform routine manual metal arc welding MEM05041 Weld using flame powder spraying If you require RPL Kits with comprehensive benchmarking

Core units SIRRMRM002 Develop a merchandise strategy SIRRMRM003 Conduct a post trade analysis SIRRMRM004 Develop a merchandise financial plan SIRRMRM005 Develop a category financial plan SIRRMRM006 Plan a merchandise product range SIRRMRM007 Negotiate and establish supply arrangements SIRRMRM008 Develop a merchandise promotional plan Elective units SIRRMRM009 Plan merchandise buying trips SIRRMRM010 Plan product development SIRRMRM011 Manage merchandise quality and compliance BSBLDR503 Communicate with influence If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTSAS527 Manage client problems AHC Core units BSBLDR511 Develop andOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner